Effective Date: 01/01/26

At RBS, accessible from https://ridoutbuildingservices.co.uk, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by RBS and how we use it.

1. Information We Collect

We collect different types of information for various purposes, including to provide and improve our website.

Personal Data
While using our website, we may ask you to provide us with certain personally identifiable information, including but not limited to:

Name

Email address

Phone number

Usage data

Usage Data
We may also collect information on how the website is accessed and used. This may include details such as your computer's IP address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, and other diagnostic data.

2. How We Use Your Information

The information we collect is used in the following ways:

To provide, operate, and maintain our website

To improve, personalize, and expand our website offerings

To communicate with you, including responding to inquiries and providing customer support

To monitor website usage and analyze trends

To detect, prevent, and address technical issues

To send newsletters, marketing, or promotional materials (with your consent)

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with small amounts of data that are placed on your device.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can set your browser to refuse cookies or to alert you when cookies are being sent.

4. Data Sharing and Disclosure

We do not share your personal data with third parties except in the following situations:

With service providers who assist us in operating our website or providing services to you, such as payment processors or web hosting companies.

To comply with legal obligations, such as responding to subpoenas or regulatory requests.

5. Security of Your Data

The security of your data is important to us. We use commercially acceptable means to protect your personal information, but remember that no method of transmission over the internet or electronic storage is 100% secure.

6. Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Your Data Protection Rights

Depending on your location, you may have certain rights over your personal data:

The right to access: You have the right to request copies of your personal data.

The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

The right to erasure: You have the right to request that we erase your personal data under certain conditions.

The right to object: You have the right to object to our processing of your personal data.

The right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond. If you would like to exercise any of these rights, please contact